FAQ's

• What are the shipping options?

We only offer online shipping to addresses within Australia, New Zealand, USA. Our options include standard and shipping and also local delivery (postcodes 6210 & 6211 only)

Free Local pick up is available from Dawesville 6211.

• How long will my order take? 

Turnaround time for orders is currently 2-5 business days. 

If your order is personalised this has a turnaround time of 5-7 business days.

• Can I track my order? 

You will receive a tracking number once your order has been dispatched. 

• How do I make changes to an order I’ve already placed?

Please contact natalie@sunraecove.com for any changes.

• Where are you located?

We are located just outside of Mandurah in Western Australia.

• How do I contact your company if my question isn’t answered here?

All questions that you may have can be answered by emailing natalie@sunraecove.com