All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Due to Covid-19 there may be delays when your order is in transit which unfortunately is out of our control.
Domestic Shipping Rates and Estimates
We offer $9.95 flat rate standard shipping for ALL domestic orders
Or $15.00 flat rate expressed shipping.
FREE SHIPPING on all Australia orders over $100
We currently offer FREE in-store pickup from Dawesville 6211.
Once your order is ready you will receive an SMS text with the address and options of pick up times.
We can do after hours pick up to suit you and your availability.
UK and IRELAND: $25 AUD standard post
CANADA: $25 AUD standard post
NEW ZEALAND: $18 AUD standard post
United States: $20 AUD standard post
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Refunds, returns, and exchanges
For all terms and conditions visit our refunds and returns policy.
We do not accept returns if it is a change of mind.
In the event that your order arrives damaged in any way, please email us as soon as possible at email@example.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please do not hesitate to contact us at firstname.lastname@example.org